Returns Policy

For returns, you can email us at, or you can call the store at 415 332 9590. We are open 10 to 6 Pacific Standard Time everyday. 

Purchases can be returned within 30 days of purchase for full refund. Item(s) returned must be in the same new condition that it left the store. It must be returned in original packing.  Customer is responsible for safe packing of the item and cost of shipping the return. 

Mailing address is: Sausalito Ferry Co, 688 Bridgeway, Sausalito CA 94965

If item is defective, we will pay the cost of shipping for the return. 

If you find any issues with your purchase, even beyond the 30 day return window, please contact us. We will do our best to make it right. 

To Order by Phone

Dial (415) 332 9590. Call between 10am and 6pm Pacific Standard Time. We are open every day.

Returns Policy

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